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Terms & Conditions of Supply

TERMS AND CONDITIONS OF SUPPLY  2011

Title to {the Goods} shall remain vested in {the Seller} and shall not pass to {the Buyer} until the purchase price for {the Goods} has been paid in full and received by {the Seller}. Until title to {the Goods} passes: 

1.1 {the Seller} shall have authority to retake, sell or otherwise deal with and/or dispose of all or any part of {the Goods};

1.2  {the Seller} and its agents and employees shall be entitled at any time and without the need to give notice enter upon any property upon which {the Goods} or any part are stored, or upon which {the Seller} reasonably believes them to be kept;

1.3  {the Buyer} shall store or mark {the Goods} in a manner reasonably satisfactory to {the Seller} indicating that title to {the Goods} remains vested in {the Seller}; and

1.4 {the Buyer} shall insure {the Goods} to their full replacement value, and arrange for {the Seller} to be noted on the policy of insurance as the loss payee.

Irrespective of whether title to {the Goods} remains vested in {the Seller}, risk in {the Goods} shall pass to {the Buyer} upon delivery.

Deliveries will be made in the Sydney and Canberra metropolitan areas weekly, on a specified day or as otherwise arranged. Deliveries outside the designated metropolitan areas can be arranged at the time of ordering and but will be subject to transport availability. Deliveries to non metropolitan areas will incur a freight fee of 5% of the invoiced amount to cover part of the delivery expense.

We cannot guarantee a particular time for delivery, nor can we avoid busy times or lunch periods.  However, if your premises cannot be attended at the time of delivery, it will be your responsibility to provide a secure place for orders to be left and to ensure that payment is made punctually.  Risk and responsibility for the goods passes to the buyer upon delivery as arranged and from that point must be paid regardless of any theft, damage or spoilage.

TRADING TERMS are “CASH ON DELIVERY”

Please note, to accommodate the expectations of all their customers our drivers maintain tight schedules and don’t have time to wait or double back for deliveries or payments.  So, we would appreciate your co-operation in having the correct payment ready on the agreed delivery day. Payment may be made by:

Cash

Cheque - Cheques should be made payable to STELLA BELLA & CO PTY LTD

 Direct credit to Foodies’ bank account:

(BSB : 032-051 A/C NO: 26-8601 Account Name: STELLA BELLA & CO PTY LTD.);

Credit Card - MasterCard or Visa only (CardTransactionFees apply Payment Min $10; Max $10,000);

Leaving cash or a cheque in a secure pre-determined location; (eg. a neighbouring shop)

We reserve the right to impose an Account Maintenance Fee of 5% per month, on any and all amounts outside trading terms.

CREDIT ACCOUNTS

Credit will only be considered after trading for a qualifying period and a minimum spend of $2,000 per month. A credit application must be completed in full and references supplied. Subsequent trading terms approved must be fully respected, any delinquency will attract an Account Maintenance Fee.

WE RESERVE THE RIGHT TO DISCONTINUE DELIVERIES AT ANY TIME WITHOUT NOTICE, IF PAYMENTS ARE NOT MADE IN ACCORDANCE WITH OUR TERMS

RETURNS POLICY

We do not offer a “sale or return policy” on any of our products and it is not our policy to take returns in the event of a customer over ordering and or being unable to sell the product. We guarantee 14 days shelf life on all fresh and chilled products, however we can not accept the return of chilled or frozen goods, as it contravenes HACCP standards. 

Note: if any product should be defective, please notify us immediately and keep for return with driver and authorisation of credit.

Notice of any product defects, or mistakes on our behalf, must be advised to us within 24 hours of delivery if corrections and adjustments are required. 

MINIMUM ORDERS

Due to administration, delivery and packaging costs involved, minimum daily order is $120.00.  Orders below that value will be delivered but a delivery fee of $5.00 plus GST will apply. Please note that all efforts will be made to support new customers for a reasonable period of time in order to build sales above the minimum.

PRODUCT SAMPLES POLICY

Neither we, nor our Manufacturers provide product samples automatically. Our Sales Representatives must specifically requisition and have approved any samples that are provided.

 

FOODIES RESERVES THE RIGHT TO CHANGE THESE TERMS AND CONDITIONS WITHOUT NOTICE

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